Lead Product Support Engineer (Contract)

Job Information

  • Job Type:Full Time
  • Location:Faridabad, Haryana
  • Offered Salary:₹5-12 LPA(Per annum)
  • Posted:1 month ago
  • Experience:4-7 years
  • Industry:Consumer Electronics
  • Qualification:Bachelor's Degree
  • Openings:1
  • Degree:B.E./B.Tech (ECE/CS)
  • Company Name:SpeedFit Sports

Faridabad, Haryana Consumer Electronics

Job Description:

Provide technical support for consumer electronic products.
• Diagnose and resolve product issues escalated from Tier 1 support
• Conduct root cause analysis of recurring failures
• Create and update technical support documentation
• Collaborate with R&D on product improvements
• Train support agents on new products

Skills Required:
  • Technical Troubleshooting
  • Product Knowledge
  • CRM
  • Root Cause Analysis
  • Customer Communication
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