Job Detail – EmployeeDuniya

Job Information

Job Type:Part Time
Location:Gurugram, Haryana
Offered Salary:₹800000-1600000(Per annum)
Posted:2 months ago
Experience:5+ years
Industry:Internet / E-commerce / Startups
Qualification:Bachelor's Degree
Openings:4
Degree:MBA / BBA (Marketing / Sales)
Company Name:BrandBoost Advertising

Customer Success Manager

2 months ago

Part Time

Gurugram, Haryana Internet / E-commerce / Startups

Job Description:

Drive customer satisfaction, adoption, and retention for SaaS products.
• Own customer onboarding and product adoption journeys
• Proactively engage with customers to drive value
• Manage contract renewals and expansion opportunities
• Measure and improve NPS and CSAT scores
• Escalate product feedback to the product team

Skills Required:

Customer Success
SaaS Onboarding
CRM
Renewal Management
NPS
Account Management

Share Job:

Related Jobs:

Lead Customer Success Manager - Projects

Published 4 months ago

Contract

Lucknow, Uttar Pradesh Internet / E-commerce / Startups