Job Detail – EmployeeDuniya

Job Information

Job Type:Full Time
Location:Thane, Maharashtra
Offered Salary:₹400000 to 1000000(Per annum)
Posted:4 months ago
Experience:4
Industry:Consumer Electronics
Qualification:Bachelor's Degree
Openings:1
Degree:B.E./B.Tech (ECE/CS)
Company Name:AutoDrive Automobiles

Sr. Product Support Engineer - Analytics

4 months ago

Full Time

Thane, Maharashtra Consumer Electronics

Job Description:

Provide technical support for consumer electronic products.
• Diagnose and resolve product issues escalated from Tier 1 support
• Conduct root cause analysis of recurring failures
• Create and update technical support documentation
• Collaborate with R&D on product improvements
• Train support agents on new products

Skills Required:

Technical Troubleshooting
Product Knowledge
CRM
Root Cause Analysis
Customer Communication

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