Job Detail – EmployeeDuniya

Job Information

Job Type:Permanent
Location:Bhopal, Madhya Pradesh
Offered Salary:₹4L - 11L p.a.(Per annum)
Posted:4 months ago
Experience:5+ years
Industry:IT Enabled Services (BPO / KPO / Call Center)
Qualification:Bachelor's Degree
Openings:5
Degree:B.Tech (CS/IT) / MCA
Company Name:DeltaForce Consulting

Lead Technical Support Engineer - L2 (Contract)

4 months ago

Permanent

Bhopal, Madhya Pradesh IT Enabled Services (BPO / KPO / Call Center)

Job Description:

Provide Level 2 technical support for enterprise IT infrastructure.
• Resolve escalated incidents and service requests
• Troubleshoot Windows Server, AD, and network issues
• Manage VMware environments and backup systems
• Document solutions and update knowledge base
• Participate in change management and problem reviews

Skills Required:

Windows Server
Active Directory
VMware
Networking
ITIL
Ticketing Systems

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