Job Detail – EmployeeDuniya

Job Information

Job Type:Part Time
Location:Dehradun, Uttarakhand
Offered Salary:₹6-14 LPA(Per annum)
Posted:4 months ago
Experience:3 Year
Industry:IT Enabled Services (BPO / KPO / Call Center)
Qualification:Bachelor's Degree
Openings:5
Degree:B.Tech (CS/IT) / MCA
Company Name:MegaMart Retail

Lead Technical Support Engineer - L2 (Remote)

4 months ago

Part Time

Dehradun, Uttarakhand IT Enabled Services (BPO / KPO / Call Center)

Job Description:

Provide Level 2 technical support for enterprise IT infrastructure.
• Resolve escalated incidents and service requests
• Troubleshoot Windows Server, AD, and network issues
• Manage VMware environments and backup systems
• Document solutions and update knowledge base
• Participate in change management and problem reviews

Skills Required:

Windows Server
Active Directory
VMware
Networking
ITIL
Ticketing Systems

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