Job Detail – EmployeeDuniya

Job Information

Job Type:Full Time
Location:Nagpur, Maharashtra
Offered Salary:₹500000-1100000(Per annum)
Posted:11 days ago
Experience:4+ years
Industry:IT Enabled Services (BPO / KPO / Call Center)
Qualification:Bachelor's Degree
Openings:2
Degree:B.Tech (CS/IT) / MCA
Company Name:SafeGuard Insurance

Senior Technical Support Engineer - L2 - Projects

11 days ago

Full Time

Nagpur, Maharashtra IT Enabled Services (BPO / KPO / Call Center)

Job Description:

Provide Level 2 technical support for enterprise IT infrastructure.
• Resolve escalated incidents and service requests
• Troubleshoot Windows Server, AD, and network issues
• Manage VMware environments and backup systems
• Document solutions and update knowledge base
• Participate in change management and problem reviews

Skills Required:

Windows Server
Active Directory
VMware
Networking
ITIL
Ticketing Systems

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